Just a few simple terms and conditions
The school and their instructors
Preston Driving School Ltd operate with a team of self-employed driving instructors supplying driving tuition from their own vehicles. The school introduces pupils to the instructors and after that initial introduction and the subsequent booking all the contracts for the provision of your driving lessons and driving tests are made between you the pupil and your individual driving instructor.
Your driving instructors responsibility
Your driving instructor will always make every effort to start your driving lesson on time, however sometimes this may not be possible due to situations that he/she can not control such as traffic holdups, vehicle breakdowns, weather conditions etc, this may mean that he/she may need to occasionally rearrange or cancel the lesson at short notice. Your driving instructor does have the right to withhold the use of the car for the driving test, although this is very rare it is actually necessary due to the safety of yourself, the examiner and other road users. Your driving instructor cannot be held responsible for any cancellations of driving tests due to the postponement of a driving test by the DVSA.
Cancellation of driving lessons
We would very much appreciate it if you could understand the way driving instructors earn an income. In the UK most driving instructors are self employed and therefore their income is primarily made up by conducting driving lessons to pupils. Your instructor pays a fee to the driving school for all lessons that are booked in their diary. When a pupil books a lesson and then subsequently cancels this lesson your instructor suffers financially, for example, your instructor earns no income during this time and is left out of pocket due to the fee they have to pay to the school, they are also left with quite a large gap in their diary and have to sit around for quite a long time before their next lesson.
Preston Driving Schools advice to their driving instructors is that they have the right to charge their pupil a fee for cancelling driving lessons at a rate equivalent to a 50% fee of the total booking that was cancelled. Any cancelled lesson charge is at the discretion of the driving instructor and is part of the contract between the driving instructor and you the pupil and not between Preston Driving School Ltd.
Driving test day
Your responsibility is to make sure you have given your driving instructor the correct details of your test, the correct date, time and test centre, you are also responsible in making sure you take your valid driving licence with you on test. On the day of your driving test your driving instructor will normally arrange a two hour lesson which represents time before the test for practice, the test itself and the return home from the test centre. The fee payable will represent the two hours which includes the practice period and the use of the car on test.
Payment for driving lessons
Preston Driving School Ltd are not responsible for any payments made to the driving instructor or for any advance payments arranged and paid to the instructor as payment for block bookings. All driving lessons can be paid in cash or bank transfer direct with your driving instructor.
Refunds from block booking payments: When a pupil pays for a block booking direct with their instructor and then for some reason needs to cancel the block booking then the number of lessons that have been taken will be automatically charged at the normal hourly rate for individual hours, this figure will then be deducted from the block booking payment that was paid and then the balance of that will be refunded by your instructor.